diff --git a/setup.py b/setup.py
index 9fe8b0c..5b34277 100644
--- a/setup.py
+++ b/setup.py
@@ -2,7 +2,7 @@ from setuptools import find_packages, setup
 
 setup(
     name='tlapbot',
-    version='0.5.3',
+    version='0.6.0',
     packages=find_packages(),
     include_package_data=True,
     install_requires=[
diff --git a/tlapbot/__init__.py b/tlapbot/__init__.py
index bc19be3..c5a9368 100644
--- a/tlapbot/__init__.py
+++ b/tlapbot/__init__.py
@@ -4,6 +4,7 @@ from apscheduler.schedulers.background import BackgroundScheduler
 from tlapbot.db import get_db
 from tlapbot.owncast_helpers import is_stream_live, give_points_to_chat
 
+
 def create_app(test_config=None):
     app = Flask(__name__, instance_relative_config=True)
 
@@ -14,20 +15,21 @@ def create_app(test_config=None):
         pass
 
     # Prepare config: set db to instance folder, then load default, then
-    # overwrite it with config.py
+    # overwrite it with config.py and redeems.py
     app.config.from_mapping(
         DATABASE=os.path.join(app.instance_path, "tlapbot.sqlite")
     )
     app.config.from_object('tlapbot.default_config')
+    app.config.from_object('tlapbot.default_redeems')
     app.config.from_pyfile('config.py')
-
+    app.config.from_pyfile('redeems.py')
 
     # prepare webhooks and redeem dashboard blueprints
     from . import owncast_webhooks
     from . import owncast_redeem_dashboard
     app.register_blueprint(owncast_webhooks.bp)
     app.register_blueprint(owncast_redeem_dashboard.bp)
-    
+
     # add db initialization CLI command
     from . import db
     db.init_app(app)
@@ -44,12 +46,11 @@ def create_app(test_config=None):
 
     # start scheduler that will give points to users
     points_giver = BackgroundScheduler()
-    points_giver.add_job(proxy_job, 'interval', seconds=app.config['POINTS_CYCLE_TIME']) # change to 10 minutes out of testing
+    points_giver.add_job(proxy_job, 'interval', seconds=app.config['POINTS_CYCLE_TIME'])
     points_giver.start()
 
     return app
 
 
-
 if __name__ == '__main__':
-    create_app()
\ No newline at end of file
+    create_app()
diff --git a/tlapbot/db.py b/tlapbot/db.py
index 74dea73..8bb5b68 100644
--- a/tlapbot/db.py
+++ b/tlapbot/db.py
@@ -22,12 +22,28 @@ def close_db(e=None):
     if db is not None:
         db.close()
 
+
+def insert_counters(db):
+    for redeem, redeem_info in current_app.config['REDEEMS'].items():
+        if redeem_info["type"] == "counter":
+            try:
+                cursor = db.execute(
+                    "INSERT INTO counters(name, count) VALUES(?, 0)",
+                    (redeem,)
+                )
+                db.commit()
+            except Error as e:
+                print("Failed inserting counters to db:", e.args[0])
+
+
 def init_db():
     db = get_db()
 
     with current_app.open_resource('schema.sql') as f:
         db.executescript(f.read().decode('utf8'))
 
+    insert_counters(db)
+
 
 @click.command('init-db')
 @with_appcontext
@@ -36,6 +52,7 @@ def init_db_command():
     init_db()
     click.echo('Initialized the database.')
 
+
 def init_app(app):
     app.teardown_appcontext(close_db)
-    app.cli.add_command(init_db_command)
\ No newline at end of file
+    app.cli.add_command(init_db_command)
diff --git a/tlapbot/default_redeems.py b/tlapbot/default_redeems.py
new file mode 100644
index 0000000..6956e1c
--- /dev/null
+++ b/tlapbot/default_redeems.py
@@ -0,0 +1,6 @@
+REDEEMS={
+    "hydrate": {"price": 60, "type": "list"},
+    "lurk": {"price": 1, "type": "counter"},
+    "react": {"price": 200, "type": "note"},
+    "request": {"price": 100, "type": "note"}
+}
\ No newline at end of file
diff --git a/tlapbot/owncast_helpers.py b/tlapbot/owncast_helpers.py
index 8826571..f766627 100644
--- a/tlapbot/owncast_helpers.py
+++ b/tlapbot/owncast_helpers.py
@@ -5,6 +5,7 @@ import click
 from flask.cli import with_appcontext
 from tlapbot.db import get_db
 
+
 # # # requests stuff # # #
 def is_stream_live():
     url = current_app.config['OWNCAST_INSTANCE_URL'] + '/api/status'
@@ -12,6 +13,7 @@ def is_stream_live():
     print(r.json()["online"])
     return r.json()["online"]
 
+
 def give_points_to_chat(db):
     url = current_app.config['OWNCAST_INSTANCE_URL'] + '/api/integrations/clients'
     headers = {"Authorization": "Bearer " + current_app.config['OWNCAST_ACCESS_TOKEN']}
@@ -22,6 +24,7 @@ def give_points_to_chat(db):
                             user_id,
                             current_app.config['POINTS_AMOUNT_GIVEN'])
 
+
 def send_chat(message):
     url = current_app.config['OWNCAST_INSTANCE_URL'] + '/api/integrations/chat/send'
     headers = {"Authorization": "Bearer " + current_app.config['OWNCAST_ACCESS_TOKEN']}
@@ -31,6 +34,7 @@ def send_chat(message):
 
 # # # db stuff # # #
 def read_users_points(db, user_id):
+    """Errors out if user doesn't exist."""
     try:
         cursor = db.execute(
             "SELECT points FROM points WHERE id = ?",
@@ -41,22 +45,36 @@ def read_users_points(db, user_id):
         print("Error occured reading points:", e.args[0])
         print("To user:", user_id)
 
+
+def read_all_users_with_username(db, username):
+    try:
+        cursor = db.execute(
+            "SELECT name, points FROM points WHERE name = ?",
+            (username,)
+        )
+        users = cursor.fetchall()
+        return users
+    except Error as e:
+        print("Error occured reading points from username:", e.args[0])
+        print("To user:", username)
+
 def give_points_to_user(db, user_id, points):
     try:
         db.execute(
-        "UPDATE points SET points = points + ? WHERE id = ?",
-        (points, user_id,)
+            "UPDATE points SET points = points + ? WHERE id = ?",
+            (points, user_id,)
         )
         db.commit()
     except Error as e:
         print("Error occured giving points:", e.args[0])
         print("To user:", user_id, "  amount of points:", points)
 
+
 def use_points(db, user_id, points):
     try:
         db.execute(
-        "UPDATE points SET points = points - ? WHERE id = ?",
-        (points, user_id,)
+            "UPDATE points SET points = points - ? WHERE id = ?",
+            (points, user_id,)
         )
         db.commit()
         return True
@@ -65,73 +83,110 @@ def use_points(db, user_id, points):
         print("From user:", user_id, "  amount of points:", points)
         return False
 
+
 def user_exists(db, user_id):
     try:
         cursor = db.execute(
             "SELECT points FROM points WHERE id = ?",
             (user_id,)
         )
-        if cursor.fetchone() == None:
+        if cursor.fetchone() is None:
             return False
         return True
     except Error as e:
         print("Error occured checking if user exists:", e.args[0])
         print("To user:", user_id)
 
-""" Adds a new user to the database. Does nothing if user is already in."""
+
 def add_user_to_database(db, user_id, display_name):
+    """ Adds a new user to the database. Does nothing if user is already in."""
     try:
         cursor = db.execute(
-            "SELECT points FROM points WHERE id = ?",
+            "SELECT points, name FROM points WHERE id = ?",
             (user_id,)
         )
-        if cursor.fetchone() == None:
+        user = cursor.fetchone()
+        if user is None:
             cursor.execute(
                 "INSERT INTO points(id, name, points) VALUES(?, ?, 10)",
                 (user_id, display_name)
             )
+        if user is not None and user[1] == None:
+            cursor.execute(
+                """UPDATE points
+                SET name = ?
+                WHERE id = ?""",
+                (display_name, user_id)
+            )
         db.commit()
     except Error as e:
         print("Error occured adding user to db:", e.args[0])
         print("To user:", user_id, display_name)
 
+
 def change_display_name(db, user_id, new_name):
     try:
         cursor = db.execute(
-                "UPDATE points SET name = ? WHERE id = ?",
-                (new_name, user_id)
-            )
+            "UPDATE points SET name = ? WHERE id = ?",
+            (new_name, user_id)
+        )
         db.commit()
     except Error as e:
         print("Error occured changing display name:", e.args[0])
         print("To user:", user_id, new_name)
 
 
-
-def add_to_redeem_queue(db, user_id, redeem_name):
+def add_to_counter(db, counter_name):
     try:
         cursor = db.execute(
-                "INSERT INTO redeem_queue(redeem, redeemer_id) VALUES(?, ?)",
-                (redeem_name, user_id)
+            "UPDATE counters SET count = count + 1 WHERE name = ?",
+            (counter_name,)
+        )
+        db.commit()
+    except Error as e:
+        print("Error occured adding to counter:", e.args[0])
+        print("To counter:", counter_name)
+
+
+def add_to_redeem_queue(db, user_id, redeem_name, note=None):
+    try:
+        cursor = db.execute(
+            "INSERT INTO redeem_queue(redeem, redeemer_id, note) VALUES(?, ?, ?)",
+            (redeem_name, user_id, note)
             )
         db.commit()
     except Error as e:
         print("Error occured adding to redeem queue:", e.args[0])
-        print("To user:", user_id, " with redeem:", redeem_name)
+        print("To user:", user_id, " with redeem:", redeem_name, "with note:", note)
+
 
 def clear_redeem_queue(db):
     try:
         cursor = db.execute(
-                "DELETE FROM redeem_queue"
-            )
+            "DELETE FROM redeem_queue"
+        )
+        cursor.execute(
+            """UPDATE counters SET count = 0"""
+        )
         db.commit()
     except Error as e:
         print("Error occured deleting redeem queue:", e.args[0])
 
+
+def all_counters(db):
+    try:
+        cursor = db.execute(
+            """SELECT counters.name, counters.count FROM counters"""
+        )
+        return cursor.fetchall()
+    except Error as e:
+        print("Error occured selecting all counters:", e.args[0])
+
+
 def pretty_redeem_queue(db):
     try:
         cursor = db.execute(
-            """SELECT redeem_queue.created, redeem_queue.redeem, points.name
+            """SELECT redeem_queue.created, redeem_queue.redeem, redeem_queue.note, points.name
             FROM redeem_queue
             INNER JOIN points
             on redeem_queue.redeemer_id = points.id"""
@@ -140,15 +195,30 @@ def pretty_redeem_queue(db):
     except Error as e:
         print("Error occured selecting pretty redeem queue:", e.args[0])
 
+
 def whole_redeem_queue(db):
     try:
         cursor = db.execute(
-                "SELECT * from redeem_queue"
-            )
+            "SELECT * from redeem_queue"
+        )
         return cursor.fetchall()
     except Error as e:
         print("Error occured selecting redeem queue:", e.args[0])
 
+
+def remove_duplicate_usernames(db, user_id, username):
+    try:
+        cursor = db.execute(
+            """UPDATE points
+            SET name = NULL
+            WHERE name = ? AND NOT id = ?""",
+        (username, user_id)
+        )
+        db.commit()
+    except Error as e:
+        print("Error occured removing duplicate usernames:", e.args[0])
+
+
 @click.command('clear-queue')
 @with_appcontext
 def clear_queue_command():
diff --git a/tlapbot/owncast_redeem_dashboard.py b/tlapbot/owncast_redeem_dashboard.py
index 27c7c64..263f301 100644
--- a/tlapbot/owncast_redeem_dashboard.py
+++ b/tlapbot/owncast_redeem_dashboard.py
@@ -1,20 +1,26 @@
-from flask import render_template, Blueprint
+from flask import render_template, Blueprint, request
 from tlapbot.db import get_db
-from tlapbot.owncast_helpers import pretty_redeem_queue
+from tlapbot.owncast_helpers import (pretty_redeem_queue, all_counters,
+        read_all_users_with_username)
 from datetime import datetime, timezone
 
 bp = Blueprint('redeem_dashboard', __name__)
 
-@bp.route('/dashboard',methods=['GET'])
+
+@bp.route('/dashboard', methods=['GET'])
 def dashboard():
-    queue = pretty_redeem_queue(get_db())
-    number_of_drinks = 0
+    db = get_db()
+    queue = pretty_redeem_queue(db)
+    counters = all_counters(db)
+    username = request.args.get("username")
+    if username is not None:
+        users = read_all_users_with_username(db, username)
+    else: 
+        users = []
     utc_timezone = timezone.utc
-    if queue is not None:
-        for row in queue:
-            if row[1] == "drink":
-                number_of_drinks += 1
     return render_template('dashboard.html',
                            queue=queue,
-                           number_of_drinks=number_of_drinks,
-                           utc_timezone=utc_timezone)
\ No newline at end of file
+                           counters=counters,
+                           username=username,
+                           users=users,
+                           utc_timezone=utc_timezone)
diff --git a/tlapbot/owncast_webhooks.py b/tlapbot/owncast_webhooks.py
index b53ae26..64f8cd2 100644
--- a/tlapbot/owncast_webhooks.py
+++ b/tlapbot/owncast_webhooks.py
@@ -1,11 +1,14 @@
-from flask import Flask,request,json,Blueprint
+from flask import Flask, request, json, Blueprint, current_app
 from sqlite3 import Error
 from tlapbot.db import get_db
-from tlapbot.owncast_helpers import *
+from tlapbot.owncast_helpers import (add_user_to_database, change_display_name,
+        user_exists, send_chat, read_users_points, remove_duplicate_usernames)
+from tlapbot.redeems_handler import handle_redeem
 
 bp = Blueprint('owncast_webhooks', __name__)
 
-@bp.route('/owncastWebhook',methods=['POST'])
+
+@bp.route('/owncastWebhook', methods=['POST'])
 def owncast_webhook():
     data = request.json
     db = get_db()
@@ -14,10 +17,14 @@ def owncast_webhook():
         display_name = data["eventData"]["user"]["displayName"]
         # CONSIDER: join points for joining stream
         add_user_to_database(db, user_id, display_name)
+        if data["eventData"]["user"]["authenticated"]:
+            remove_duplicate_usernames(db, user_id, display_name)
     elif data["type"] == "NAME_CHANGE":
         user_id = data["eventData"]["user"]["id"]
         new_name = data["eventData"]["newName"]
         change_display_name(db, user_id, new_name)
+        if data["eventData"]["user"]["authenticated"]:
+            remove_duplicate_usernames(db, user_id, new_name)
     elif data["type"] == "CHAT":
         user_id = data["eventData"]["user"]["id"]
         display_name = data["eventData"]["user"]["displayName"]
@@ -25,28 +32,27 @@ def owncast_webhook():
         print(f'{data["eventData"]["body"]}')
         if "!help" in data["eventData"]["body"]:
             message = """Tlapbot commands:
+            !help to see this help message.
             !points to see your points.
-            !drink to redeem a pitíčko for 60 points.
-            That's it for now."""
+            !name_update to force name update if tlapbot didn't catch it.
+            Tlapbot redeems:\n"""
+            for redeem, redeem_info in current_app.config['REDEEMS'].items():
+                message += (f"!{redeem} for {redeem_info['price']} points.\n")
+            # TODO: also make this customizable
             send_chat(message)
         elif "!points" in data["eventData"]["body"]:
             if not user_exists(db, user_id):
                 add_user_to_database(db, user_id, display_name)
             points = read_users_points(db, user_id)
-            message = "{}'s points: {}".format(display_name, points)
+            message = f"{display_name}'s points: {points}"
             send_chat(message)
-        elif "!drink" in data["eventData"]["body"]:
-            points = read_users_points(db, user_id)
-            if points is not None and points >= 60:
-                if use_points(db, user_id, 60):
-                    add_to_redeem_queue(db, user_id, "drink")
-                    send_chat("Pitíčko redeemed for 60 points.")
-                else:
-                    send_chat("Pitíčko not redeemed because of an error.")
-            else:
-                send_chat("Can't redeem pitíčko, you don't have enough points.")
         elif "!name_update" in data["eventData"]["body"]:
             # Forces name update in case bot didn't catch the NAME_CHANGE
-            # event. Theoretically only needed when bot was off.
+            # event. Also removes saved usernames from users with same name
+            # if user is authenticated.
             change_display_name(db, user_id, display_name)
-    return data
\ No newline at end of file
+            if data["eventData"]["user"]["authenticated"]:
+                remove_duplicate_usernames(db, user_id, display_name)
+        elif data["eventData"]["body"].startswith("!"):  # TODO: make prefix configurable
+            handle_redeem(data["eventData"]["body"], user_id)
+    return data
diff --git a/tlapbot/redeems_handler.py b/tlapbot/redeems_handler.py
new file mode 100644
index 0000000..2fa717c
--- /dev/null
+++ b/tlapbot/redeems_handler.py
@@ -0,0 +1,41 @@
+from flask import current_app
+from tlapbot.db import get_db
+from tlapbot.owncast_helpers import (use_points, add_to_redeem_queue,
+        add_to_counter, read_users_points, send_chat)
+
+
+def handle_redeem(message, user_id):
+    split_message = message[1:].split(maxsplit=1)
+    redeem = split_message[0]
+    if len(split_message) == 1:
+        note = None
+    else:
+        note = split_message[1]
+
+    if redeem in current_app.config['REDEEMS']:
+        db = get_db()
+        price = current_app.config['REDEEMS'][redeem]["price"]
+        redeem_type = current_app.config['REDEEMS'][redeem]["type"]
+        points = read_users_points(db, user_id)
+        if points is not None and points >= price:
+            if redeem_type == "counter":
+                add_to_counter(db, redeem)
+                use_points(db, user_id, price)
+                send_chat(f"{redeem} redeemed for {price} points.")
+            elif redeem_type == "list":
+                add_to_redeem_queue(db, user_id, redeem)
+                use_points(db, user_id, price)
+                send_chat(f"{redeem} redeemed for {price} points.")
+            elif redeem_type == "note":
+                if note is not None:
+                    add_to_redeem_queue(db, user_id, redeem, note)
+                    use_points(db, user_id, price)
+                    send_chat(f"{redeem} redeemed for {price} points.")
+                else:
+                    send_chat(f"Cannot redeem {redeem}, no note included.")
+            else:
+                send_chat(f"{redeem} not redeemed because of an error.")
+        else:
+            send_chat(f"Can't redeem {redeem}, you don't have enough points.")
+    else:
+        send_chat("Can't redeem, redeem not found.")
diff --git a/tlapbot/schema.sql b/tlapbot/schema.sql
index 0770ea7..681cc70 100644
--- a/tlapbot/schema.sql
+++ b/tlapbot/schema.sql
@@ -1,16 +1,23 @@
-DROP TABLE IF EXISTS points;
+DROP TABLE IF EXISTS counters;
 DROP TABLE IF EXISTS redeem_queue;
 
-CREATE TABLE points (
+CREATE TABLE IF NOT EXISTS points (
   id TEXT PRIMARY KEY,
   name TEXT,
   points INTEGER
 );
 
+CREATE TABLE counters (
+  id INTEGER PRIMARY KEY AUTOINCREMENT,
+  name TEXT NOT NULL,
+  count INTEGER NOT NULL
+);
+
 CREATE TABLE redeem_queue (
   id INTEGER PRIMARY KEY AUTOINCREMENT,
   created TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP,
-  redeem TEXT,
-  redeemer_id TEXT,
+  redeem TEXT NOT NULL,
+  redeemer_id TEXT NOT NULL,
+  note TEXT,
   FOREIGN KEY (redeemer_id) REFERENCES points (id)
 );
\ No newline at end of file
diff --git a/tlapbot/templates/dashboard.html b/tlapbot/templates/dashboard.html
index f4865e2..bebbc1d 100644
--- a/tlapbot/templates/dashboard.html
+++ b/tlapbot/templates/dashboard.html
@@ -5,12 +5,38 @@
     <title>Redeems Dashboard</title>
 </head>
 <body>
+    {% if (username and users ) %}
     <table>
+        <thead>
+            <tr>
+                <th>Points balance:</th>
+            </tr>
+        </thead>
+        {% for user in users %}
         <tbody>
-            <td> Number of drinks: </td>
-            <td> {{ number_of_drinks }} </td>
+            <td> {{ user[0] }} </td>
+            <td> {{ user[1] }} </td>   
         </tbody>
+        {% endfor %}
     </table>
+    {% endif %}
+
+    {% if counters %}
+    <table>
+        <thead>
+            <tr>
+                <th>Counters</th>
+            </tr>
+        </thead>
+        {% for counter in counters %}
+        <tbody>
+            <td> {{ counter[0] }} </td>
+            <td> {{ counter[1] }} </td>   
+        </tbody>
+        {% endfor %}
+    </table>
+    {% endif %}
+
     {% if queue %}
     <table>
         <thead>
@@ -18,13 +44,17 @@
                 <th>time</th>
                 <th>redeem</th>
                 <th>redeemer</th>
+                <th>note</th>
             </tr>
         </thead>
         {% for row in queue %}
         <tbody>
             <td>{{ row[0].replace(tzinfo=utc_timezone).astimezone().strftime("%H:%M") }}</td>
             <td>{{ row[1] }}</td>
+            <td>{{ row[3] }}</td>
+            {% if row[2] %}
             <td>{{ row[2] }}</td>
+            {% endif %}
         </tbody>
         {% endfor %}
     </table>